Privacy Policy

Last updated:

1. Introduction

OnsenFinder ("we", "our", or "us"), operated by varietly.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our service helps users discover 温泉 (onsen, hot springs) and 旅館 (ryokan, traditional inns) across Japan.

2. Information We Collect

2.1 Information You Provide

  • Name and contact information when you create an account
  • Email address for communications
  • Reviews and ratings you submit
  • Messages when you contact us

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and settings
  • Usage data and browsing patterns
  • Cookies and similar technologies

4. How We Use Your Information

  • To provide and improve our services
  • To communicate with you about your account or inquiries
  • To send newsletters and updates (with your consent)
  • To analyze and improve our website performance
  • To prevent fraud and ensure security

5. Data Sharing and International Transfers

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your consent

For users in the European Economic Area (EEA), when we transfer your data outside the EEA, we ensure appropriate safeguards are in place in compliance with GDPR requirements.

6. Your GDPR Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. We only use non-essential cookies with your explicit consent.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect or process data from children under 16 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes and obtain your consent when required by law.

12. Data Protection Officer

For any data protection related queries, you can contact our Data Protection Officer at:

Email: info@onsenfinder.com
varietly.com
3388 Morrey Crt
Burnaby, BC V3J 7Y5
Canada

For EU residents: You have the right to lodge a complaint with your local data protection authority if you have concerns about how we process your personal data.